There are no Open Network Issues Currently
VIRUS ATTACK AFFECTING SOME USERS on CDN Server (Resolved) Critical

Affecting Other - CDN SERVER ONLY

  • 10/02/2024 19:00 - 10/10/2024 03:24
  • Last Updated 10/02/2024 21:26

Update*********

restarting the app its fix now…. If not reset it.

We had a virus and destroy everything .

Learn to reset app here:
https://jupiter-tech.us/billing/knowledgebase/22/Clear-Cache-Clear-Data-Force-Stop.html

One of Jupiter Smart APP IS DOWN (Resolved) Critical

Affecting System - Jupiter Smart TV APP

  • 06/03/2024 11:13 - 06/09/2024 16:17
  • Last Updated 06/03/2024 20:00

One of our Jupiter Smart APP is having issues and a virus causing the app not to work please uninstall it and install newer version

The picture BELOW IS the APP HAVING ISSUE. Customers who have this app are ask to uninstall it if having issue and reinstall it from Downloader using code:  267365

For Instructions on downloading app from downloader please visit link below

Fire TV and Firestick, Fire Cube Streaming Devices Installation - Knowledgebase - Jupiter Smart (jupiter-tech.us)